Hyde RX - Client Services

Hyde Rx is dedicated to achieving satisfied members, happy CFOs and bored HR managers. We do this by focusing on superior service and the lowest net cost for clinically appropriate prescription drug benefits. We provide the most flexible, technologically-advanced managed prescription drug program available.

Plan Design Our starting point is to work with our client to provide patient incentives to seek the lowest cost for clinically effective drug treatment. These incentives are key to patient follow-through with the enabling strategies we then provide them.	Drug and Health Information Visit our healthcare news center for research, information and news on the latest prescription and health care information.
Advanced Reporting Hyde Rx's clinical and reporting programs support our goal of providing the prescription drugs that members need at the lowest possible cost.	Retail Pharmacy Network The Hyde Rx discount network consists of approximately 50,000 pharmacies nationwide--including both chain and independently owned stores. Click on this link for our online pharmacy finder.
Plan Materials Hyde Rx provides member educational materials to help them get the drugs they need at the lowest possible cost..	Mail Service Pharmacy Our affiliated mail service pharmacies strive to provide our clients with the lowest cost and the most efficient, reliable, and convenient mail service.
Explanation of Benefits Hyde Rx will provide each household with an accounting report of their prescription drug consumption.	Drug Utilization Review Hyde Rx's concurrent drug utilization evaluation (DUE) program provides pharmacists online messages and warnings at the point-of-sale before a prescription is dispensed.
Member Support We provide our members with information, education, and support to help them achieve dramatic reductions in the cost of their drugs without sacrificing the quality of their treatment.	Formulary Hyde Rx's Value-Based Formulary is a non-rebate-driven, value-based list of covered and preferred drugs. It is a key factor in delivering the lowest, clinically effective total cost to members and client.
Claims Processing Hyde Rx's state-of-the-art claims processing system provides fast and accurate point-of-sale service.	Implementation Hyde Rx assigns an experienced team of benefit specialists to support new clients throughout all phases of the implementation process.
Eligibility Hyde Rx provides its clients with secure Internet access to the network server for eligibility management, claims update, and reporting.	Member Service Our member help desk is available toll-free from 6 a.m. to 6 p.m., MST, Monday through Friday at 866-455-3047.